Privacy Policy

Last Updated: 12 August 2025

1. Introduction

Mail-Summary.com (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect your information when you use our services.

We operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our service, you agree to the practices described in this policy.

2. About Us

3. What We Do

We provide a secure service that:

  1. Receives emails from customers.
  2. Processes them securely in the cloud.
  3. Produces and returns an AI-generated summary.

We only store the minimum information necessary to deliver this service.

4. Information We Collect

We collect and process:

  • Email content: The text and attachments from the emails you send to our service, solely for the purpose of generating a summary.
  • Email address(es): To deliver your summaries back to you.
  • System logs and metadata: Minimal technical information such as timestamps and processing status, for operational and security purposes.

5. How We Use Your Data

Your data is used only to:

  • Receive your emails.
  • Generate AI summaries.
  • Send the summaries back to you.
  • Maintain and improve service performance and security.

We do not use your data for marketing, profiling, or any purpose unrelated to delivering your summaries.

6. Data Storage and Security

  • All data is stored securely in the cloud using industry-standard encryption in transit and at rest.
  • We store the minimum amount of data necessary to provide the service.
  • Email content is retained only for as long as required to process and deliver your summary, after which it is securely deleted.
  • Access to data is strictly limited to authorised personnel.

7. Sharing of Data

We do not share, sell, rent or otherwise disclose your data to any third parties.

8. Legal Basis for Processing

We process your data under the legal basis of:

  • Performance of a contract – to provide you with the email summarisation service you have requested.

9. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data.
  • Restrict processing of your data.
  • Data portability (to receive your data in a structured, commonly used format).
  • Object to processing in certain circumstances.

You can exercise these rights by contacting us at: ricky@mail.mail-summary.com.

10. Data Retention

We retain your data only for as long as necessary to provide the service and meet any legal or security requirements.

11. International Data Transfers

If we transfer your data outside the UK, we ensure it is protected by appropriate safeguards, such as adequacy decisions or standard contractual clauses approved by the UK Information Commissioner’s Office (ICO).

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be notified via our website.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:

Email: ricky@mail.mail-summary.com

Mail-summary.com LTD is registered in the UK under company number 15379059.

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk.